Return Policy

Thank You for Shopping with Spring Mobiles!

We want to ensure you have the best possible experience with your new products. Please review our policy below regarding returns, refunds, exchanges, and warranty coverage.

General Policy: Final Sale

  • All Sales Are Final: To help us maintain quality products at fair prices, all items sold by Spring Mobiles are non-refundable, non-returnable, and non-exchangeable once a purchase is completed.
  • Check Before You Buy: Please review all product details, specifications, and selections carefully before completing your purchase, as orders cannot be modified or canceled once confirmed.
  • Unsure About a Product? If you have any questions or doubts before buying, please reach out to our team. We are more than happy to guide you to the right choice!

Defective Items & Warranty

In the unlikely event that you receive a defective product, your purchase is covered under the manufacturer’s warranty. Please follow these steps for assistance:

  1. Locate the warranty terms: Refer to the official manufacturer's warranty documentation provided with your item.
  2. Contact the service centre: Reach out directly to the respective authorized manufacturer service centre.
  3. Arrange an inspection: The service centre will arrange for an official inspection, repair, or replacement in accordance with their warranty terms.

Contact Information

For any enquiries, please feel free to contact us:

  • WhatsApp: +65 8655 4317
  • Email: sales@springmobiles.com.sg