1. Information We Collect

To facilitate your online orders, Spring Mobiles may collect the following personal details:

• Identification & Contact Info: Full name, mobile phone number, and email address.
• Delivery Details: Residential or shipping address.

Purpose: This data is collected solely for essential operational needs, primarily managing and fulfilling your purchases.

2. How Your Data is Used

Spring Mobiles processes your personal information for the following specific purposes:

• Issuing order confirmations, tracking information, and service updates.
• Coordinating logistics, managing deliveries, and providing post-purchase support.
• Distributing promotional updates, exclusive online offers, and feedback surveys (only where you have explicitly opted in or subscribed).

We will never repurpose your personal data for unrelated activities without first obtaining your explicit consent.

3. Data Protection & Security

We employ strict security measures to ensure your information remains safe and secure:

• Restricted Access: Your data is stored within secure systems that are accessible only by authorized Spring Mobiles personnel.
• Data Integrity: Our personnel are strictly prohibited from saving customer information on unsecured personal devices or sharing it with unauthorized external parties.

4. Sharing with Third-Party Providers

To deliver a seamless online shopping experience, Spring Mobiles may share essential, limited data with trusted external partners, such as courier services and payment gateway processors. All such partners are contractually bound by strict confidentiality clauses and are permitted to use your data only to fulfill their specific service tasks.

5. Your Rights & Control

• Withdrawing Consent: You retain the right to revoke your data consent at any time. Please note that doing so may restrict our capacity to provide certain online services or fulfill future orders.
• Access & Rectification: You may request to view, update, or correct the personal data we hold about you at any time.
• Retention Limits: Spring Mobiles only stores your data for as long as necessary to fulfill business operations or meet legal regulatory requirements.

6. Policy Revisions & Contact Info

Spring Mobiles reserves the right to modify this Privacy Policy periodically to reflect updates in our practices or changes in legal obligations. Your continued engagement with our online services represents an acceptance of the updated terms.

For any privacy-related questions, data access requests, or concerns, please contact us at:

• Email: sales@springmobiles.com.sg